Tag Archives: Willesden Junction

Guards make a difference.

26/7/14 Richmond – Willesden Jct – Euston – Return In November last year London Overground removed guards from all their trains. At the time I wrote to Peter Austin, MD of LOROL, and received a response assuring me that service … Continue reading

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Busy, Busy, Busy

9/7/14 Richmond – Willesden Junction – Euston – Return Another evening of intellectually stimulating entertainment at the BBC, so set off on the London Overground as usual. The first leg to Willesden was easy enough, indeed it might be called … Continue reading

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The Campaigners Dilema

27/6/14 Richmond – Willesden Jct – Euston- Return I’ve said before how much difference the goodwill of the customer assistance staff makes to the success of my journeys, as well as making the whole thing a more pleasant and more … Continue reading

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The Last Mile

25/6/14 Richmond – Willesden – Shepherd’s Bush – Taxi – Return   One of the pleasures of living in London is that there’s so much to do, and if you play your cards right, quite a lot of it is … Continue reading

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It’s the little things that can really matter.

24/6/14 Richmond – Willesden Jct – Euston – Return As a wheelchair user the obstacles I face are very specific. As Franklin Roosevelt said “You have nothing to fear except fear itself. And steps, obviously.” Or at least I believe … Continue reading

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A failure to communicate.

18/06/14 Richmond – Willesden Junction – Euston – Return If I need assistance on my journey I’m encouraged to book it at least 24 hours in advance. This is especially the case for national rail companies. Most companies would like … Continue reading

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Communication is key

14/5/14 Richmond – Willesden Junction – Euston – Est 40mins Return I have an arrangement with all the guys I know at stations across London. It’s takes a while to establish this arrangement because they’ve all been shouted or ranted … Continue reading

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